Shipping
We ship to U.S. addresses only. Orders of $199 or more (after volume savings) ship free; orders under $199 ship for a flat $12.99. Orders are processed once payment clears, and every shipment includes tracking.
Vials are packed in a fitted foam insert inside a plain outer carton with no product description on the exterior. Lyophilized peptides are stable at ambient temperature for normal transit times; store them at −20 °C on arrival.
Damaged or incorrect orders
If your order arrives damaged, incomplete or incorrect, email support@sunbeltpeptides.com within 7 days of delivery with your order number and photos. We will replace the affected items at no cost.
Returns
Because research compounds are temperature- and contamination-sensitive, we cannot accept returns of opened or unsealed vials. Sealed, unopened items may be returned within 14 days of delivery for store credit; contact us first for authorization.
Lost packages
If tracking shows no movement for 7 business days, contact us and we will open a carrier claim and arrange a replacement once the claim is resolved.